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Career StrategyEp. 4February 13, 202521 min

Mastering the Art of Managing Up

solo · Jacqueline V. Twillie

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SummaryIn this episode, Jacqueline Twillie discusses the concept of managing up, emphasizing the importance of effective communication, proactive problem-solving, and self-advocacy in leadership. Through the story of a fictional character named Jordan, she illustrates key lessons learned in navigating workplace dynamics and building trust with managers. The episode also addresses handling vague feedback and the significance of visibility in one's career. Jacqueline encourages listeners to take ownership of their professional narrative and to actively engage in their career development.TakeawaysManaging up is about influence, not office politics.Clear and concise communication is crucial for updates.Proactively sharing information reduces micromanagement.Building trust involves solving problems before they escalate.Visibility in your work is essential for career advancement.You must advocate for yourself to be recognized.Managing up requires creativity and strategy.Regular check-ins can help establish better communication.Ask open-ended questions to gain clearer feedback.You are responsible for defining your relationship with your manager.Chapters00:00 Introduction to Managing Up02:18 Jordan's Story: The Importance of Communication06:05 Proactive Problem Solving and Building Trust09:21 Owning Your Voice and Leading Without a Title12:15 Visibility and Advocacy in Your Career15:16 Navigating Feedback and Communication Challenges17:58 Building Relationships with New Managers18:51 Reflection and Application of Managing Up StrategiesKeywordsmanaging up, leadership, communication, proactive problem solving, visibility, self-advocacy, feedback, relationship building
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About the host

Jacqueline V. Twillie is a negotiation strategist, three-time bestselling author, and the creator of the L.A.T.T.E. negotiation framework. Forbes named Winning Season one of the 12 must-listen leadership podcasts for women.

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