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NegotiationEp. 5July 15, 20197 min

Problem solving using the LATTE Negotiation Method

solo · Jacqueline V. Twillie

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With as many problems as all women leaders in male-dominated fields are faced within their profession and workplace, it looks like there is never enough time and resources to solve each one without encountering hardships on the way. Problems keep escalating so fast that often times leaders are forced to take shortcuts to briefly ease the tension points and find solutions to the next problem. As a result, they fail to solve the root of each problem, therefore remaining in an ending-cycle that makes it an uphill task to find any effective solution. That’s where ZeroGap.co. comes in handy. We curate leadership learning experiences to help companies to be more innovative and competitive while tapping into a diverse talent pool. Why does this matter, focusing on women in male-dominated industries? There are numerous reports that show that companies who are diverse in leadership, they innovate and drive higher profitability than those companies who aren't as diverse. At the end of the day, we're all in business, to achieve goals and to make money and if we're not driving results as leaders, we’re going to be extinct. That's what ZeroGap.co does. That's why we curate these leadership experiences to develop the leaders in your organization so that you have a strong pipeline of diverse people leading in your organization. Today’s episodes covers a topic that most people want to avoid – problem-solving. We're no strangers to problems in our personal and professional lives. When it comes to creating solutions, best practices for problem-solving, there are two core skills that can't be overlooked: negotiation and executive presence. How do we boost those skills within our leaders so that they can handle problems very quickly and efficiently with the information that they have available? Sometimes we have the luxury of time and getting plenty of information. But if we're realistic, that's not always the case. Today, Jacqueline V. Twillie, President of ZeroGap.co, is going to show us how we can solve problems using the LATTE and AHA Method. Two Problem Solving Techniques Outlined in This Episode LATTE Method: ·        L: look at the details ·        A: Anticipate challenges ·        T: Think about your walk-away points ·        T: Talk it through ·        E: Evaluate Options AHA Method ·        A: Actions ·        H: Habit ·        A: Attitudes [03:05] Look at details Gather as much information as you can, at the time [03:10] Anticipate challenges That's where you think long term. Strategy comes into play here. [03:23] Think about your walk-away points At what point do we pull away? Do we shut this down? Do we move to something else? [03:30] Talk it through Who else needs to be involved in this conversation, so that when this is rolled out, it's rolled out in a smooth manner? [03:45] Evaluate options Evaluate what you‘re going to do in the most efficient manner in terms of time [04:15] After the problems are solved, it’s time to use the AHA Method ·         A: Attitudes ·         H: Habits ·         A: Actions [04:30] Go back and evaluate the Attitude, Habits, and Actions that led you to that point. [05:00] Think about what you need to repeat or stop doing going forward. [05:30] What executive presence has to do with problem-solving [06:00] Executive presence allows your leaders to communicate more effectively with their team members, peers, and the stakeholders involved. Episode Sponsors: Anchor.fm: The easiest way to make a podcast. Connect With Jacqueline V. Twillie Website: www.jacquelinetwillie.com (opens in a new tab) Podcast: https://anchor.fm/powerbanking (opens in a new tab) LinkedIn URL: https://www.linkedin.com/in/jacquelinetwillie (opens in a new tab) Facebook URL: https://web.facebook.com/Jvtwillie/?_rdc=1&_rdr (opens in a new tab) Twitter URL: https://twitter.com/JVTWILLIE (opens in a new tab)
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Hello. Hello, you're listening to power banking the podcast for women leaders in male-dominated Industries. I'm your host. So profess a lot, a lover and president of [company] dotco at [company]. We curate Leadership, Learning experiences to help companies to be more innovative.

Competitive while tapping into a diverse talent pool. Let's hop into today's episode. Hello. Hello. This is for women leaders who work with in male-dominated Industries.

My name is Jacqueline Twillie president of zero. Gap dot co-ed, [company]. We curate leadership experiences. We go beyond the cliché phrases and actually work with you to customize practical solutions, to further, develop your leaders, so that your Innovative and competitive. Now.

Why does this matter? Focusing on women in male-dominated Industries. There are numerous reports that show companies who are diverse and Leadership, they innovate, and they drive higher profitability than those companies who aren't as diverse. And at the end of the day, we're all in business to achieve goals, to make money and guess what, if we're not driving results has leaders. We're going to be extinct.

That's what [company] does. That's why we curate these leadership experiences to develop the leaders in your organization so that you have a strong pipeline of diverse people leading in your organization. Now today's topic. Problem solving. Yes.

I said it. The PS that most people want to avoid. But if we're honest, problems, come up all day, every day. We're no strangers to problems whether in her personal lives, especially in our professional lives. So when it comes to creating Solutions, best practices for problem solving, there are two core skills.

They can't be overlooked. She ation and executive presence. How do we boost those skills within our leaders so that they can handle problems very quickly and efficiently with the information that they have available. Now as sometimes we have the luxury of time and getting plenty of information, but if a realistic, that's not always the case. That's like a dream scenario, right?

So when it comes to solving problems, There's the lot a framework. It's the framework we use for negotiation. It's five steps L. Look at the details gather as much information as you can at the time a anticipate challenges. That's where you think.

Long-term strategy comes into play here. If we do this what's going to be the result so on and so forth. T at what point do we pull away? Do we shut this down? And Do we move to something else?

That's your walk away points and then the second tea. We got to talk through it. Who else needs to be involved in this conversation so that when this is rolled out, its rolled out in a smooth Manner and E evaluate your options. So we thought about our challenges when we were at a step number two, anticipate, the challenges, but now that we've went through the for first four steps, it's time to evaluate what we're going to do it, do that in the most efficient manner in terms of time. Because like I said, we don't always have the luxury of spending plenty of time, going through every single scenario.

So if you use the five step approach, that helps you to solve problems. Now, after the fact, when the crisis is over, when the problem is over, that's when you want to go back. And you want to use the AHA method, go back and evaluate the attitude habits and actions that led you to that point. Sometimes we only Add the problems that didn't end well and we go back and we triage those. When we can handle the problem and come out with a great solution is less likely that we're going back and we're evaluating those but we have to go back and evaluate those to remember.

It's the AHA method. What did we learn here? Go back and think where our actions habits attitudes that led us to this. What do we need to repeat? And what do we need to stop moving?

Word because sometimes it's problems that give us our most innovative solutions. We may not have been thinking about a solution to a problem in one way. But after the fact, now we can have a new process, a new system in place that's going to save time and money and again, help to be competitive. So that's today's tip. On problem solving, you can use a lot a method to help you negotiate and problem-solve and also enhance the executive presence.

So before we recap I want to go back for a quick second. What does executive presence have to do with this? Because executive presence isn't this? It factor that some people have and some people don't, it's the ability to communicate effectively and when you have a framework in place like a latte, five steps followed by I ha three steps. What that does is it allows your leaders to communicate even more effectively.

So their team members so their peers, And to the stakeholders involved so my name is Jacqueline Twillie president of [company] at [company]. We curate leadership experiences. We work with companies in male-dominated Industry until next time. Continue to emulate excellence and eliminate excuses. Real quick.

Before we go. If something in this episode resonated with you, let me know how cop on LinkedIn and just let me know what part really connected to you. Give us a screenshot of you listening with truly appreciate that as well as a five star rating and review. If you thought it was four stars. Go ahead.

Do that to. All right, y'all? Until next time, continue to emulate, excellence and eliminate excuses.

About the host

Jacqueline V. Twillie is a negotiation strategist, three-time bestselling author, and the creator of the L.A.T.T.E. negotiation framework. Forbes named Winning Season one of the 12 must-listen leadership podcasts for women.

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