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Executive PresenceJune 7, 202111 min

Your Guide for Difficult Conversations

solo · Jacqueline V. Twillie

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Show notes

In this episode of The Winning Season podcast host, Jacqueline Twillie walks through 8 factors for difficult conversations. Difficult conversations can be a stress point and very emotional. By keeping these factors in mind, you'll be able to navigate difficult conversations with greater ease.

THE POINTS DISCUSSED IN TODAY'S EPISODE ARE

  • Determine What You Want To Accomplish
  • Understand What The Other Party Wants To Achieve From The Conversation
  • Do Not Solely Focus On What You Want To Discuss Shared Areas Of Agreement
  • Ask Open-ended Questions To Deepen Your Insights
  • Avoid Making Assumptions
  • Clarify Discussion Points By Asking Conversational Questions
  • Take A Break When The Conversation Gets Heated
  • Do Not Sweep Issues Under The Rug

Suggested books to read with this episode

The Fear Fighter Manual by Luvvie Ajayi Jones https://amzn.to/34TzLDp

Don't Leave Money On The Table: Negotiation Strategies for Women Leaders in Male-Dominated Industries by Twillie, Jacqueline https://amzn.to/3ikAPrT (opens in a new tab)

Navigating the Career Jungle: A Guide for Young Professionals by Twillie MBA, Jacqueline https://amzn.to/3g16Hjq (opens in a new tab)


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About the host

Jacqueline V. Twillie is a negotiation strategist, three-time bestselling author, and the creator of the L.A.T.T.E. negotiation framework. Forbes named Winning Season one of the 12 must-listen leadership podcasts for women.

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